I started out as a designer (and I still consider myself one!) but today my biggest impact comes from building teams, shaping product direction, and solving the right problems.

WORK EXPERIENCE

VP Product & Design @ DonorsChoose

Jun 2014–Jun 2026

For twelve years, I led Product, Design, and UX Research at DonorsChoose through a period of sustained growth and transformation. Our small but mighty team modernized the tools and practices behind the platform while helping to make it easier for anyone to support a teacher in need. Together, we delivered meaningful impact at scale and moved closer to a nation where students in every community have the tools and experiences they need for a great education. I also brought the scones to important meetings.

Case Study

A New Way to Donate

Opened every U.S. public school to donations and created a new strategic lever for donor acquisition.

+17% new-donor conversion

Read the full case storyRead it

Case Study

Restructuring the Way We Work

Built the product, design, and research organization and shifted it from ticket-taking to strategic product development.

1 designer → 10-person team

Read the full case storyRead it

Case Study

Simplifying the Teacher Experience

Aligned competing internal needs around teachers without sacrificing content quality or operational requirements.

13 step flow → 5 steps

Read the full case storyRead it

Senior Product Designer @ Etsy

Jan 2011–Jun 2014

While at Etsy, I worked on internationalizing the site, designed the first-generation apps for iPhone, iPad, and Android, helped build the mobile web interface, and worked to improve search. I also founded Sweatsy, the unofficial workout club and was the three-time first runner up in Etsy’s Fittest Man competition.

Case Study

Taking Etsy Mobile

Helped establish Etsy’s first mobile product capability without losing the character of the marketplace.

Four new mobile surfaces

Read the full case storyRead it

Design Director @ Seamless

Jul 2005–Jan 2011

During my time at Seamless, I built and led the design team while helping redesign nearly every corner of the platform, from consumer ordering to restaurant operations. I also led the experience design for the iPhone app, Android app, and the Blackberry app (!!!). I participated in several, but never won an office bake-off.

Show earlier experienceHide earlier experience

Web Designer @ W. W. Norton & Co.

Oct 2002–Jul 2005

At Norton, I was responsible for designing and maintaining the online book catalog for all college books. I also begrudgingly did a little print and multimedia work, but my main focus was on the web. I’m still riding the high of winning a hotly contested chocolate chip cookie bake-off in 2004.

Graphic Designer @ The Graphics Source RIP

Oct 2001–Sep 2002

I learned a ton as a jack-of-all-trades designer at this small design shop. There was a lot of print work, some branding projects, but I also took the lead as the main web guy and worked on all website design projects that came our way.

Junior Designer @ Cleaner’s Supply

Sep 2000–May 2001

While still a full-time college student, I got my feet wet designing garment bags, hangers, and all sorts of dry cleaner-related projects. I also had the opportunity to design the first version of their e-commerce website, which enabled their online ordering platform and remains eerily similar many years later!

Case Study

Just for Fun

The logos, badges, and stickers I make when I need to turn my brain off and design for fun. Trigger warning: rats.

+88% more fun!

Read the full case storyRead it

This is a glimpse…

In 25 years of designing, leading, mentoring, and building, I’ve worn a lot of hats and solved a lot of problems. I bring vision to imagine what’s possible, strategy to chart the course, and execution to actually get it done. I’d love to share more about my experience and explore how I can help your team grow.